Terms of service
1. Scope
These Terms and Conditions (T&Cs) apply to all contracts concluded between [Name of Provider] (hereinafter "Provider") and the customer via the online shop [Shop URL]. The version valid at the time of contract conclusion shall apply exclusively.
2. Subject of the Contract
The Provider sells digital products (e.g., e-books, PDFs, audio files, videos) for download as well as coaching services via the online shop. Additionally, the Provider offers a free or paid newsletter subscription.
3. Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer but an invitation to place an order. By clicking the "Order" button, the customer submits a binding offer. The contract is concluded once the Provider confirms the order via email.
4. Delivery and Access
Digital products will be made available to the customer for download via email or through a user account after payment has been received. Coaching services are provided online (e.g., via Zoom or similar) after an appointment has been agreed.
5. Prices and Payment
All prices include applicable VAT (if relevant). Payment must be made using the payment methods offered in the shop. Delivery will only take place after full payment has been received.
6. Usage Rights
By purchasing a digital product, the customer is granted a non-transferable, non-exclusive license for personal use. Redistribution, duplication, or public sharing is prohibited.
7. Coaching Services
Coaching sessions are intended for personal development. No specific results or outcomes are guaranteed. The Provider reserves the right to reschedule appointments in justified cases (e.g., illness).
8. Newsletter
By subscribing to the newsletter, the customer agrees to receive regular information about products, offers, and services. The customer can unsubscribe at any time via the link provided in each newsletter.
9. Liability
The Provider shall only be liable for damages caused intentionally or by gross negligence. For damages caused by slight negligence of essential contractual obligations, liability is limited to the foreseeable damage typical for the contract.
10. Final Provisions
The laws of the Federal Republic of Germany shall apply. If the customer is a merchant, the place of jurisdiction shall be the Provider's registered office. The contractual language is English.
